CAREERS

Careers

HVAC CAREERS IN FAIRFIELD, MONROE & TRUMBULL, CT

One Hour Heating and Air Conditioning is an Equal Opportunity Employer that will not discriminate against employees or applicants for employment on any illegally recognized basis. We have opportunities available for professional technicians and customer service professionals to join our team. If you want to work with a team of HVAC professionals, a career with One Hour Heating and Air Conditioning might be right for you. 

We have opportunities available for those who value a rewarding career and want to help customers be genuinely satisfied. Check out some of the available positions we have open. We expect all employees to adhere to a standard of conduct and safety. Contact us to ask about career opportunities or to apply for any position. 

AVAILABLE POSITIONS

Licensed HVAC Technician

This position performs service, repair, and maintenance on HVAC systems in a residential and light commercial setting. 

Essential Functions
  • Services, maintains, and repairs residential and light commercial HVAC systems 
  • Determines general condition of HVAC systems and is able to troubleshoot HVAC malfunctions and determine extent of necessary repairs
  • Always maintains a neat work area and inspects that area for cleanliness after completion of each job
  • Conveys a safety-conscious attitude, both on the job and while driving
  • Wears floor savers while in the client’s home
  • Maintains company vehicle, ensuring that it is clean on both the inside and the outside at all times
Minimum Training, Experience, and Knowledge Required: 
  • High school diploma or equivalent 
  • Must have prior successful experience as a Technician in the HVAC industry
  • NATE certification preferred
  • Must display strong communication skills and technical competence 
  • Ability to pass a thorough background check and drug screen
  • Clean driving record
Assistant Installation Technician

This position will assist The Lead Installation Technician in the installation of heating and air conditioning replacement systems.

Essential functions:
  • Completes installation paperwork in a neat, timely, and accurate manner that reflects all tasks performed for reporting accuracy and future comparison
  • Uses drop cloths to protect client’s floors while performing installation
  • Always maintains a neat work area and inspects that area for cleanliness after completion of each job
  • Conveys a safety-conscious attitude, both on the job and while driving
  • Wears floor savers while in the client’s home
  • Assists the Lead Installer with maintaining required production levels
  • Maintains company vehicle, ensuring that it is clean on both the inside and the outside at all times
Minimum Training, Experience, and Knowledge Required:
  • High school diploma or equivalent
  • Must have prior successful experience as an Installation Technician in the HVAC industry
  • NATE certification preferred
  • Must display strong communication skills and technical competence 
  • Ability to pass a thorough background check and drug screen
  • Clean driving record
Client Care Representative

This position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls.

Essential Functions
  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company. Good communication with the client is essential! Has a courteous and pleasant demeanor whether on a phone call or not 
  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
  • Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window
  • Makes outbound calls to Club Membership clients to schedule service appointments as needed to make up for any shortfall in repair calls 
Minimum Training, Experience, and Knowledge Required: 
  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred
Comfort Advisor

This position provides customer options, design, and education in the sale of replacement HVAC systems in a residential and light commercial setting.

Essential Functions
  • Presents HVAC system replacement options 
  • Presents financing options
  • Learns One Hour Sales system and ethical practices
  • Maintains sales margins in jobs as specified by supervisor
  • Conveys a safety-conscious attitude, both on the job and while driving.
  • Wears floor savers while in the client’s home
  • Maintains company vehicle ensuring that it is clean on both the inside and the outside at all times
Minimum Training, Experience, and Knowledge Required: 
  • High school diploma or equivalent
  • Sales experience required
  • HVAC trade experience a plus
  • Must display strong communication (listening included) skills and technical competence 
  • Ability to pass a thorough background check and drug screen
  • Clean driving record
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