UWIN GUARANTEE

UWIN Guarantee

SATISFACTION GUARANTEED

UWIN is a customer service program you can trust confidently for all the protection you need from fraud, incompetence, and other issues you may encounter when hiring a technicians to handle work at your home. UWIN guarantees are only provided by elite home service contractors. The guarantee states that any technician who comes to your home has been drug tested, background checked, and properly trained. 
Any UWIN-guaranteed business adheres to UWIN’s code of ethics, which outlines what’s expected of our employees and the services they provide. One Hour Heating and Air Conditioning is a UWIN-guaranteed company, following their code of ethics, carrying current liability and workers’ compensation insurance, and making sure to be licensed by all appropriate government agencies. 

OUR CODE OF ETHICS INCLUDES:

  •  We conduct random drug testing of every employee on an ongoing basis.
  • We do complete background checks on all field employees as the law permits.
  • We offer a 100% satisfaction guarantee.
  • We maintain the highest degree of customer service.
  • We provide UWIN with all information requested regarding your transaction.
  • We allow UWIN to make a final decision regarding any customer resolution.
  • We must properly train all technicians and sales people before sending them into your home.
  • We agree to provide our customers with the best-quality service, materials, labor, expertise, and craftsmanship.
  • We agree to always adhere to all laws, regulations, and ordinances that govern our service area.
  • We practice proper financial and accounting procedures in accordance with all local, state, and federal laws.
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